Returns & Exchanges
At KERRANG, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items in their original packaging. Our process is designed to be as seamless as the rest of your shopping experience.
Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.
Ship the Package
Drop off your return at any authorized carrier location, ensuring all original tags are still attached to the garments.
Receive Refund or Credit
Our team will inspect the items within 5 business days of arrival and issue your refund to the original payment method or process your exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing